Shipping & Delivery


It is now a legal obligation when ordering all affordable dog products from DogSiteWorld to include a current Contact Phone Number - Cellphone, Mobile or Landline, in an effort to separate genuine Orders from fraudulent activity - please refer to our Privacy Policy to alleviate concerns about this legal obligation.

In addition, including a current phone number will allow a DogSiteWorld Sales Team representative if relevant, an opportunity to query any issues or queries which may be prevalent with the existing Order of affordable high quality dog products.

We are glad to bring our customers greatest value and service. That’s why we provide free shipping of our dog products from our warehouses in China by ePacket or EMS and in USA by USPS.



We are proud to offer free international shipping services. However, there are some locations we are unable to ship our dog products too. If you happen to be from one of those countries we will contact you.



We are not responsible for any custom fees once the dog products have shipped. By purchasing our dog products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.



Shipping time varies by location. These are our estimates:


*Estimated Shipping Time

United States

10-30 Business days

Canada, Europe

10-30 Business days

Australia, New Zealand

10-30 Business days

Mexico, Central America, South America

15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 day processing time.



You will receive an email with a tracking number once your dog products order is shipped but sometimes due to free international shipping tracking is not available. For logistical reasons, individual affordable dog products items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions about including Your Contact Details within your Order or Shipping and Delivery of our affordable high quality dog products at DogSiteWorld, please contact us via our Contact Us page and we will do our best to help you out and allay any shipping and delivery queries you may have.